Cookie Policy

This Policy describes:

the types of cookies and tracking technologies we use; what information may be collected; how such information is used; the third parties involved in processing data; your available choices regarding cookies and tracking technologies.

Cookies are small text files placed on a User’s device that enable websites and online systems to recognize devices, retain preferences, improve functionality, enhance security, and support analytics and performance monitoring.

We may also use similar technologies including:

session identifiers server-side storage analytics tags tracking pixels log files security monitoring tools

Where Users submit consultation forms or contact requests through our website, we may collect:

full name email address telephone number requested service information message content IP address date and time of submission

Such information may be transmitted for operational purposes through:

internal administrative systems client notification systems secured email systems internal notification tools including Telegram integration Collection of such information is limited to the legitimate operation and administration of services.

To facilitate continuity and functionality of website communications, our systems may temporarily process:

chat messages timestamps message counts session identifiers IP-related session activity

Chat session functionality may utilize:

secure session cookies temporary server-side memory systems For continuity purposes, portions of recent communications may be retained temporarily.

To protect our systems, users, and website integrity, we may collect and process technical data including:

IP addresses request frequency browser identifiers (User-Agent) request paths timestamps usage activity

Such information may be used to:

detect misuse or malicious activity enforce security controls prevent spam and automated abuse administer rate-limiting mechanisms monitor system integrity Rate-limiting thresholds and security controls may be modified at our discretion without prior notice.

Our website may utilize third-party analytics, performance, advertising, and search optimization services, including but not limited to:

Google Analytics Google Search Console Google Ads remarketing technologies tracking pixels SEO and performance measurement tools

These technologies may collect information including:

browsing activity interaction behavior referral sources approximate geographic data browser and device information pages viewed and session activity Such technologies may place cookies or use related tracking mechanisms on User devices.

A.J Orthodontic may engage selected third-party providers and platforms necessary for website operation, communication, analytics, infrastructure, security, advertising, and service functionality.

Such providers may process limited information strictly to the extent reasonably necessary for:

website functionality and performance analytics and traffic measurement communication and administrative operations security monitoring and fraud prevention advertising and marketing performance analysis hosting and technical infrastructure services All third-party processing is limited to operational requirements and subject to applicable contractual, technical, and security safeguards where appropriate. A.J Orthodontic does not sell personal information or personal data to third parties.

Our website may use one or more of the following categories:

Strictly Necessary Cookies Required for website operation and security. Functional Cookies Used to retain settings and improve usability. Session Cookies Used to maintain website and chat functionality. Security Cookies Used for abuse prevention, monitoring, and rate limiting. Analytics Cookies Used to analyze website usage and performance. Advertising and Marketing Cookies Used for advertising, campaign performance, and remarketing purposes where enabled.

By continuing to access or use our website, Users acknowledge and consent to the use of cookies and tracking technologies as described in this Policy. Where legally required or operationally implemented, cookie consent mechanisms or banners may be displayed. Users may disable cookies through browser settings; however, portions of the website may not function properly if cookies are disabled.

Information collected through cookies and tracking technologies may be retained for operational, administrative, analytical, legal, or security purposes for periods reasonably necessary to fulfill such purposes. Retention periods may vary depending on the nature of the information collected.

We implement reasonable technical, administrative, and organizational safeguards intended to protect information against:

unauthorized access misuse accidental loss alteration disclosure Despite these measures, no internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, Users may request:

access to personal information correction of inaccurate information deletion of information where applicable restriction of processing where legally available Requests may be submitted using the contact details below.

A.J Orthodontic reserves the right to amend, revise, or update this Policy at any time without prior notice. Continued use of the website following updates constitutes acceptance of the revised Policy.

This Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any dispute arising in connection with this Policy shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

A.J Orthodontic Email: [email protected] Phone: +971 50 307 2364 Address: 6th Floor, Unit 601–606, Mai Tower, Al Nahda 1, Dubai, United Arab Emirates